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Awards & Certifications

“We love what we do and our customers see and feel it from the moment we speak on the phone to the final walk through…they are like our family”

~ Bonni

Cleanup and Cleanout Junk Removal Awards and Certificates

New York Home Cleaning Service Cleanup Service is a 2018 and 2019 award winning Cleanup and Cleanout Junk Removal Service by Angie’s List.  The Cleanup and Cleanout Junk Removal Service Awards and Certifications from Home Advisor  and New York City.  These assures you that your cleanup project will be performed by a most qualified and professional service provider.  As owners operators both Raul and Bonni are hands on providing personable and compassionate cleanup service to hoarders and those whose clutter has taken over their lives.  The cleanup and specialty heavy duty cleaning service will improve the quality of your life and value of your home.  In addition to your cleanup or cleanout project you may choose to add the home improvement service which focuses on floor, wall and ceilings.  The home improvement service provides wall repairs and repainting, removal of all floor carpeting, wood floor repair and refinish, pressure washing garage floor and basement floor, an more.

Our Process

Welcome Call

All calls and inquiries are handled by our trained representatives who are knowledgeable and compassionate of your personal situation. We understand the challenges as well as the sensitivity to your situation and cater to the needs of each client.

Discovery

Our representative is interested in your goals for your home and will ask questions regarding your needs, concerns and budget.

On-Site Visit

The Owner will personally visit each project site and meet with the client for a brief walkthrough to understand the task at hand. We feel it is important to understand the details of your situation and the items that the team will be working with.

Project Scope

Post-visit our team develops a scope of work which will include the services and details that were discussed during the estimate, a timeline, and the costs of all services requested.

Scheduling

When you are ready to move forward with scheduling, we request a signed contract with the listed scope of work, your deposit in order to hold your date, team, and trucks, and then we go over the details on what to expect on the day of your cleanup.

The Cleanup

The owner is a hands-on Project Manager who will supervise the cleanup process. The owner or a certified supervisor is always there to assist you with any concerns or special requests.

Project Inspection

Upon completion, the owner or supervisor on-site will review the service agreement and scope of work to inspect for any oversight, requests or unsatisfactory workmanship. We want to be sure we have met all of your expectations.

Client's Walk-Through

After completion, you will be accompanied by the supervisor on-site for a walk-through to ensure we have executed all that was discussed and the cleaning has met all of your expectations. We will note any additional requests or wishes that you may have and execute those immediately.

Billing

Upon completion and your final walkthrough, we then finalize the balance.

Post-Project Follow-up

Our clients are more than a number or a job. We make it a point to follow-up after the work is done because our clients are part of our brand new family and we are grateful to have been part of your project!

Testimonials

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