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Testimonials

Judith Garrity
Judith Garrity
2024-02-22
We used New York Home Cleaning Service for a hoarding situation. Everyone couldn’t have been nicer from Lisa who I dealt with on the phone and unfortunately I forget who came to give the estimate but he was wonderful. Nick and his team came the day of the cleaning and did exactly what needed to be done. Nick went above and beyond what he needed to do. I highly recommend New York Home Cleaning.
Michelle Lee
Michelle Lee
2023-03-07
I needed a deep cleaning for a dirty apartment where the previous tenants did not clean at all before moving out. I found this company by just searching on Google and was nervous about using a service and company that I had never used in my life. However, when I called, Felipe was kind and honest about his services and pricing. He also never got annoyed at my multiple calls of trying to figure out the details. I'm so happy I went with this company because Felipe and his team did an amazing job cleaning every corner of the house, from the dirty light switches to behind the oven. He even called multiple times throughout the cleaning process to keep me updated on specific appliances that might need extra attention. I didn't think they would do such an amazing job, but they exceeded my expectations. Everyone who walks into the apartment is now shocked at how sparkling clean it is.
Marcia Fisk
Marcia Fisk
2021-10-29
Great teams!! They did a thorough cleaning! Our family member was thrilled. He said, “My home has never been this clean or smelled this good!” Thank you for your professionalism, kindness and work ethic!
Eileen Pappas
Eileen Pappas
2021-06-08
Words are not enough to express my gratitude for the work that Raul, Frankie and the rest of their team did for my family. Extremely professional and detail-oriented, but above all infinitely kind, compassionate, and flexible in dealing with the complex task of decluttering and deep cleaning the home of my elderly parents. If you are looking for a team to tackle even the toughest jobs, look no further. Highly recommended!
Kaila Clark
Kaila Clark
2020-05-16
Nana’s team was truly the dream team. I can’t say enough great things about them, or the way they revived the apartment. Wonderful work, and I highly, HIGHLY recommend.
Sandra Juliano
Sandra Juliano
2020-05-08
Raul ans Bonni are both very attentive and professional. Upon setting up our appointment Raul was prompt and extremely easy to work with. The hauling crew worked fast and efficiently. The cleaning crew was absolutely fantastic and the end result was far beyond what I had imagined. I would highly recommend using NYHCS. Thank you again!
NICHOLAS AMANTE
NICHOLAS AMANTE
2020-05-01
This company has done exactly what they were paid to do fantastic professionalism on time to the point very thorough anything you need don't forget to ask just to make sure you're getting what you want as with any company thank you so much if ever needed again will be calling
Lillie
Lillie
2020-04-20
I wanted to hire a cleaning company for a deep cleaning but I didn't want a run of the mill--barely touch the surface--place looked better before it was 'cleaned'--type of cleaning service. And then I came across Clutter Free. First of all...there are "cleaning" companies and then there's Clutter Free Junk Removal Service & Cleanup Pros. No Comparison. They are Absolutely Amazing. You need to know from the start that they are NOT your average cleaning company; they do it ALL and are also known for working with people dealing with sensitive issues such hoarding, etc...In my case I knew from the start the type of specific deep cleaning that I wanted and Clutter Free fit the bill. Starting with Bonni (Manager)--who is quite possibly one of the NICEST people I have ever met--to the day I met The Team aka THE DREAM TEAM--Nana and Co.--I can't say enough, they were all extremely professional, very friendly, thorough, and their attention to detail is unlike anything I have ever seen--they left my Beautiful place Immaculate. Thank You SO MUCH Bonni, Raul, Nana, and Crew!! --Lillian :)
Michael Butkewicz
Michael Butkewicz
2019-11-20
A company with a heart!! Amazing work, great team A+++++, I’m very happy with the work they did and the price was affordable! Thank you ❤️
Gregory Calabrese
Gregory Calabrese
2019-08-26
Excellent service.

Our Process

Welcome Call

All calls and inquiries are handled by our trained representatives who are knowledgeable and compassionate of your personal situation. We understand the challenges as well as the sensitivity to your situation and cater to the needs of each client.

Discovery

Our representative is interested in your goals for your home and will ask questions regarding your needs, concerns and budget.

On-Site Visit

The Owner will personally visit each project site and meet with the client for a brief walkthrough to understand the task at hand. We feel it is important to understand the details of your situation and the items that the team will be working with.

Project Scope

Post-visit our team develops a scope of work which will include the services and details that were discussed during the estimate, a timeline, and the costs of all services requested.

Scheduling

When you are ready to move forward with scheduling, we request a signed contract with the listed scope of work, your deposit in order to hold your date, team, and trucks, and then we go over the details on what to expect on the day of your cleanup.

The Cleanup

The owner is a hands-on Project Manager who will supervise the cleanup process. The owner or a certified supervisor is always there to assist you with any concerns or special requests.

Project Inspection

Upon completion, the owner or supervisor on-site will review the service agreement and scope of work to inspect for any oversight, requests or unsatisfactory workmanship. We want to be sure we have met all of your expectations.

Client's Walk-Through

After completion, you will be accompanied by the supervisor on-site for a walk-through to ensure we have executed all that was discussed and the cleaning has met all of your expectations. We will note any additional requests or wishes that you may have and execute those immediately.

Billing

Upon completion and your final walkthrough, we then finalize the balance.

Post-Project Follow-up

Our clients are more than a number or a job. We make it a point to follow-up after the work is done because our clients are part of our brand new family and we are grateful to have been part of your project!

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