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Specialty Home Cleaning Process

Specialty home cleaning process makes it easy to understand each step of how the deep cleaning project will be done.  The homeowner will understand the entire process prior to any cleaning commitment or agreement.  Follow the easy steps below for the details of each step of our process.  Specialty deep cleaning projects follow the highest cleaning standards using the best technology and safest solutions registered by the EPA.  New York Home Cleaning Services provides a specialty home cleaning process and service that is 100% Satisfaction Guarantee!

Our Process

Welcome Call

All calls and inquiries are handled by our trained representatives who are knowledgeable and compassionate of your personal situation. We understand the challenges as well as the sensitivity to your situation and cater to the needs of each client.

Discovery

Our representative is interested in your goals for your home and will ask questions regarding your needs, concerns and budget.

On-Site Visit

The Owner will personally visit each project site and meet with the client for a brief walkthrough to understand the task at hand. We feel it is important to understand the details of your situation and the items that the team will be working with.

Project Scope

Post-visit our team develops a scope of work which will include the services and details that were discussed during the estimate, a timeline, and the costs of all services requested.

Scheduling

When you are ready to move forward with scheduling, we request a signed contract with the listed scope of work, your deposit in order to hold your date, team, and trucks, and then we go over the details on what to expect on the day of your cleanup.

The Cleanup

The owner is a hands-on Project Manager who will supervise the cleanup process. The owner or a certified supervisor is always there to assist you with any concerns or special requests.

Project Inspection

Upon completion, the owner or supervisor on-site will review the service agreement and scope of work to inspect for any oversight, requests or unsatisfactory workmanship. We want to be sure we have met all of your expectations.

Client's Walk-Through

After completion, you will be accompanied by the supervisor on-site for a walk-through to ensure we have executed all that was discussed and the cleaning has met all of your expectations. We will note any additional requests or wishes that you may have and execute those immediately.

Billing

Upon completion and your final walkthrough, we then finalize the balance.

Post-Project Follow-up

Our clients are more than a number or a job. We make it a point to follow-up after the work is done because our clients are part of our brand new family and we are grateful to have been part of your project!

Testimonials

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